Help Center

Find answers to your questions and get the support you need

Frequently Asked Questions

Getting Started

Click "Get Started" in the top navigation, enter your email and password, and verify your email address. You'll then be able to browse projects and make donations.

Making Donations

We accept all major credit cards through Stripe (global) and local payment methods through Paystack (Nigeria). All payments are processed securely with PCI compliance.

Evidence & Impact

You'll receive email notifications when organizations upload verified evidence of impact. You can manage notification preferences in your dashboard settings.

Tax Receipts

Go to your Dashboard → Tax Documents. You can download individual receipts or annual statements. All documents are stored securely for 7 years.

Still Need Help?

Our support team is here to help you with any questions or issues

Email Support

Get help via email with detailed responses within 24 hours

Live Chat

Chat with our support team for immediate assistance during business hours