Answers for every step of the gift trail.
Ebun means gift. Find guidance on giving, evidence, receipts, and what happens after checkout.
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Frequently asked questions
Getting started
Create an account, verify your email address, and you can browse verified projects, give through secure checkout, and keep receipts and updates tied to your impact trail.
Making donations
Ebun uses approved payment providers for eligible card, hosted checkout, and bank-transfer flows. Payment details stay with the provider while Ebun validates the donation record.
Evidence & impact
You can receive notifications when new evidence, milestones, or project updates are published for work you supported. Manage those preferences in your dashboard settings.
Tax receipts
Go to Dashboard > Tax Documents. You can download individual receipts or annual statements generated from successful payment records.
Still need help?
Support is here when a donation, receipt, evidence update, or account step needs attention.
Contact support
Get help with donations, accounts, receipts, evidence updates, or other gift-trail questions.
Contact support